Ofcom Chief Warns About Overloaded Mobile Networks

Speaking at the Royal Welsh Show Ofcom chief Ed Richards warned that UK Mobile networks are reaching full capacity. He said that those in rural Wales are likely to suffer if the demand for mobile broadband and internet enabled smart phones continues to rise.



The rise in mobile broadband has overtaken all estimates in the years since it was introduced and now the popularity of smart phones is likely to add to the problems of the already oversubscribed networks. Only a small part of the digital spectrum is currently allocated to mobile broadband. This has left networks struggling to provide the bandwidth to support their customers needs.

“UK users are now seeing the beginnings of a capacity pinch, as data-enabled smartphones and dongles chew through media-rich websites and process more background traffic. But while demand is booming – mobile data usage has grown by more than 1,800% in the UK in the past two years – the frequencies, or spectrum, upon which it and so many other similar services are carried have not.
The laws of physics prevent us from inventing or acquiring new spectrum, but we can release spectrum used for other services.”

The statement by Richards follows the news that the Government's Digital Britain plan has been delayed by three years. The original plan was to provide "broadband for all" by 2012 but the data has been revised following cuts in funding. Richards feels that a larger section of the spectrum needs to be allocated to broadband.

“The switch to all-digital television, completed first here in Wales in March, has freed up some hugely important spectrum that could be used to increase the availability of very fast mobile broadband throughout Wales,” he said. I am absolutely clear that we need to get on and release this, something Ofcom has tried to do in the teeth of fierce resistance from existing mobile operators.

For consumers everywhere, the risk is of a slowing of innovation, and a possible reversal of the downward price pressure. And for users in rural Wales it could mean fewer options for solving their connectivity problems.”

Vodafone Criticized for Download Speed Discrepancies

A recent report by Broadband Expert investigated the actual download speeds customers can expect to recieve with each of the main mobile broadband providers. It will come as no surprise to anybody that users are unlikely to experience 'up to...' speeds often quoted.

Vodafone in particular was singled out for criticism, not because their mobile broadband was particularly slow, but because they claimed to provide speeds of up to 7.2Mbps. Despite this tests carried out resulted in speeds of around 1mbps. Most providers quoted speeds of up to 3.6mbps about 3 times faster than the average speeds experienced during tests.



Vodafone's claims to offer speeds up to twice as fast as their competitors was disputed by Broadband Expert. Vodafone have responded to the report by claiming that "reliability and consistency were more important to customers than speed" which begs the question: why are they advertising such high potential (but unrealistic) speeds?

Whilst the best mobile broadband is reliable and consistent nobody wants consistently lower than advertised speeds. Mobile broadband providers should not, in my opinion, be allowed to advertise speeds that less than 25% of users can expect to receive.

This is not the first time Vodafone's claims have been questioned. An advert they created featuring a mobile broadband dongle as a rocket with the tag line "The fastest, most reliable mobile broadband in the galaxy" was disputed by the Advertising Standards Authority and had to be pulled.

Some Broadband Users Would Get Better Speeds Using Mobile Broadband

One of the downsides of mobile broadband is that you are less likely to get a great download speed than with a fixed line connection. Speed are improving as is coverage and these are only likely to improve as time goes by. However when I speak to people who have mobile broadband the most common complaint is not that they can't get a signal just that it isn't fast enough.

A recent report by Top 10 Mobile Broadband has said that those in certain areas are likely to be able to get quicker download speeds by switching to a mobile connection. The areas affected, which include Marlow and Henley-on-Thames, currently only get speeds of around 0.5Mbps for traditional fixed-line broadband. 0.5mbps is surprisingly slow connection for a fixed line, perhaps due to distances from a major phone exchange.

Whatever the reason for the poor connection those affected could get better speeds using mobile broadband. Some of the best mobile broadband connections would offer quite a change of pace to browsers in Marlow or Henley on Thames.

Mobile Broadband Coverage Maps Published by Ofcom

The Office of Communications has today published a series of maps showing mobile broadband 'not spots' around the UK. A 'not spot' is an area where no 3G connection is possible leaving consumers either unable to connect or only able to connect via a slower than 3G connection. As those in a 'not spot' may tell you, having a slower than 3G connection can stretch the definition of 'broadband' speeds a little too far.

The maps aim to make the choice for potential mobile broadband customers a little easier by showing clearly which areas are not well covered. Those in more rural areas seem to be the worst affected with Scotland receiving very little coverage by any of the main providers. Those in northern Wales also seem unlikely to get a great signal.

A map has been provided for each of the five main mobile broadband providers with Three Mobile Broadband and Orange appearing to have the most coverage. London is the best area for coverage which comes as no surprise. All five of the maps are available as a pdf from the Ofcom site. Those considering a pay as you go mobile broadband contract would be advised to check these maps before going ahead.